Parker, Nubank's Whistleblowing Channel is secure and, if desired, anonymous communication of cases that violate Nubanks Code of Conduct or

regulations and legislation applicable to Nubank.

 

If you wish, your report can also be made by calling 0800 591 2689, from Monday to Saturday, from 8:00 am to 8:00 pm (BRT), for personal assistance. At other times, the service will be carried out via answering machine.

Attention: For matters related to the services provided by Nubank, contact our call center at 0800 591 2117 or our ombudsman’s office at 0800 887 0463.

 

When sending the complaint, a protocol number will appear on the screen. Keep this protocol number with you, it is through it that you will be able to access your complaint for any queries or to include additional information.


Thank you for trusting Parker. We want - and need - to hear from you.



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To receive updates on your report, you can enter your personal email or phone number and remain anonymous. The company will not receive this information, which will be used by Contato Seguro exclusively to send notifications. Completing these fields is not mandatory, but it facilitates communication between you and the company.

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link.



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For requests, help, complaints or feedback about our products, contact our Customer Service.

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