Nubank - Report misconduct

Parker, Nubank's Whistleblowing Channel is secure and, if desired, anonymous communication of cases that violate Nubanks Code of Conduct or

regulations and legislation applicable to Nubank.

If you wish, your report can also be made by calling 0800 591 2689, from Monday to Saturday, from 8:00 am to 8:00 pm (BRT), for personal assistance. At other times, the service will be carried out via answering machine.

Attention: For matters related to the services provided by Nubank, contact our call center at 0800 591 2117 or our ombudsman’s office at 0800 887 0463.

When sending the complaint, a protocol number will appear on the screen. Keep this protocol number with you, it is through it that you will be able to access your complaint for any queries or to include additional information.

Thank you for trusting Parker. We want - and need - to hear from you.

Would you like to identify yourself?
Yes No

What is your relationship with Nubank?

Please, specify:

Which type of complaint best fits the fact that you are reporting?

Please specify which type of report best fits the fact you are filing?

Please, specify:

Please, state the location where the event you are reporting occurred:

Hi!

For situations like this, you can contact Nubank through our service:
by phone: 0800 608 6236
by email: meajuda@nubank.com.br
or through the Nu app

Yours sincerely
Parker's team

Hi!

For situations like this, you can contact Nubank through our service:

by email: ayuda@nu.com.mx

by phone: 800 099 1133
or through the Nu app

Yours sincerely
Parker's team

Hi!

For situations like this, you can contact Nubank through our service:
by email: ayuda@nu.com.co
or through the Nu app

Yours sincerely
Parker's team

Please, state the location where the event you are reporting occurred:

Please, specify:

How did you become aware of this fact/violation?

Please, specify:

Who do you want to blow the whistle?

Indicate the name(s) and email(s) of the person(s) who carried out the violation. If possible, inform Squad/Chapter

What do you want to report?

Please, describe in detail what happened by stating the date(s), the name(s) of the person(s) involved, as well as when and where the event occurred and if it still happens.

Are there witnesses?If yes, please state them.

Are there victims?If yes, please state them.

Do you know if there is evidence of the fact?If yes, please state them.

List here what the evidence is and where we can find it.If you have files as evidence (documents, images, videos), attach them on the next page.
Any information can be useful, even if it seems irrelevant.

In case you have evidence (places, documents, images, videos, systems, license plates, etc.), attach them on the next page.

Remember, any information may be useful, however irrelevant it may seem to you.

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link.

I have read and agree to the above term

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